Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Eden's Touch Holistics website and the consultation, coaching, and holistic wellness services we offer (collectively, the “Services”). By accessing our website or engaging our Services, you agree to be bound by these Terms in full. If you do not agree, please do not use our website or Services.

Eden's Touch Holistics provides holistic, education-focused 1:1 support for women's hormone health, including consultation, nutritional guidance, mineral and herbal support recommendations, and coordination of functional laboratory testing such as HTMA (Hair Tissue Mineral Analysis), DUTCH panels, and Fullscript-curated labs.

Our Services are educational and holistic in nature and are not a substitute for medical diagnosis, treatment, or care from a licensed physician. We do not diagnose, treat, cure, or prevent any disease. You are encouraged to maintain a relationship with your primary healthcare provider.

Our consultation process begins with an application submitted through our secure intake. Submission of an application does not guarantee acceptance, scheduling, or a practitioner-client relationship. We reserve the right to decline service when we determine that another provider would be better suited to your needs, or when the requested service falls outside our scope of practice.

You agree to provide accurate, complete, and current information in your application and throughout our engagement. Misrepresentation of your health history may affect the quality of our recommendations and may result in termination of services.

By providing your mobile number, you consent to receive SMS text messages from Eden's Touch Holistics related to your consultation and service, including appointment reminders, scheduling updates, and client-care notifications. These communications are sent in compliance with U.S. carrier A2P 10DLC (10-Digit Long Code) campaign requirements.

• Opt-in: Providing your mobile number in our intake constitutes consent to receive these service-related messages.
• Opt-out: Reply STOP to any message to unsubscribe, or contact us at the email below. Opt-out requests confirm you are the owner or authorized user of the device.
• Help: Reply HELP for support at any time.
• Message rates: Standard message and data rates may apply per your mobile plan.
• No sale of data: We do not sell your phone number or personal information to third parties.

Our SMS use case is limited to appointment reminders and service-related notifications. Additional details about how we handle your information are in our Privacy Policy.

Certain diagnostic tests and supplements are fulfilled through third-party providers, including laboratory partners and Fullscript. These providers have their own terms, privacy policies, and professional licensure requirements. We are not responsible for the acts, omissions, products, or services of these third parties beyond our coordination role.

Lab results and supplement protocols provided through our Services are educational interpretations intended to support informed conversations with your licensed healthcare provider, not to replace medical advice.

Fees for consultations and programs are disclosed prior to scheduling. Payment terms, including any deposits or cancellation policies, will be communicated at the time of booking. Unless otherwise stated in writing, fees are non-refundable once a session has been conducted.

All content on this website — including text, graphics, logos, images, and educational materials — is the property of Eden's Touch Holistics and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

You agree not to:

• Use our Services for any unlawful or unauthorized purpose;
• Submit false, misleading, or harmful information through our intake or chat;
• Attempt to disrupt, interfere with, or gain unauthorized access to our website or systems;
• Use our content or Services to solicit others or promote competing offerings without permission.

Our Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Eden's Touch Holistics and its practitioners disclaim all warranties, express or implied, and shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or reliance on any information provided.

You assume full responsibility for any decisions made in reliance on our recommendations and are encouraged to consult your licensed healthcare provider for medical concerns.

You agree to indemnify and hold harmless Eden's Touch Holistics and its practitioners from any claims, damages, or expenses arising from your misuse of the Services, your violation of these Terms, or your breach of any law or third-party rights.

We may revise these Terms at any time. The “last updated” date will reflect the most recent revision. Continued use of our website or Services after changes constitutes acceptance of the updated Terms.

These Terms shall be governed by and construed in accordance with the laws of the United States and the jurisdiction in which Eden's Touch Holistics operates, without regard to conflict-of-law principles. Any disputes shall be resolved in the appropriate courts of that jurisdiction.

For questions about these Terms, please contact us:

• Email: care@edinstouchholistics.com
• Through our secure chat widget on this website